What to Do if basic functions do not seem to work

Created by Docify Support, Modified on Wed, 15 Oct at 11:23 AM by Docify Support

Experiencing weird behaviour on basic functions that used to work ? Here are some steps to troubleshoot the issue:

  1. Clear the cache in your browser and refresh the page: For Chrome and Edge: delete browsing data (cached image and files). Then, refresh the page.
  2. Contact Support: If the issue persists, contact our support team at support@docify.eu with a brief description of the issue or to schedule a sharescreen session.

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